Cool Essay Review

This review is a summary of the essay writing service, CoolEssay.net, an online writing company that states it has been in business for 5 years, serving English-speaking customers all over the world. In order to prepare this review, we studied all pages of the website, read the customer testimonials on the website, and placed a “test” order for a research paper at the upper undergraduate academic level. In addition to this, we searched through the web to find comments and feedback from customers that were posted on other review websites and social media. This summary review of CoolEssay is the compilation of all of these investigations.

Factor 1: CoolEssay.net Services

It appears that the company offers the full range of academic writing services, to include essays, papers, coursework assignments, case studies, lab reports, reviews and summaries, research proposals, capstone projects, as well as assistance with thesis and dissertation production. Services are offered to students at all academic levels – high school through graduate level programs. Services also include re-writing, editing and proofreading. There is a link to business writing on the home page. When we accessed that link, it related only to business report writing, so we are not certain if more than that is offered in this category. The content that was written regarding business reports, moreover, included a number of grammatical errors, and this would be cause for concern. The site does contain a written and video presentation of the process for ordering and receiving products. The video is nicely done, but, again, the content explanation contains many grammatical errors – this does not speak well for a company whose business is focused on high quality writing. Certainly, our Cool Essay review must include concern for the quality of web content writing.

Factor 2: Quality of Services

Our CoolEssay.net rating in this area is based upon customer feedback and comments, as well as what the company itself states on its website. According to the company, there are over 2000 writers with Master’s degrees, some with Ph.D.’s, to handle orders from graduate students. In another area of the landing page, it states that there are 550 active writers, and total of 24, 543 writers in it database. Nonetheless, the true measure of quality is in the actual products that are created and delivered to customers. CoolEssay.net testimonials published on its website are all quite positive about products and services; customer comments we located from other sources also state that they were pleased with what they received, although many stated they had to request one or more revisions. The research paper we ordered was delivered on time and was appropriate in language, style and resources used for the topic and academic level. Further, it was delivered on time, and our plagiarism scan came out “clean.” We can therefore state that Cool Essay is not a fraud or scam.

Factor 3: Pricing, Payments and Discounts

Some Cool Essay customer reviews indicated that pricing was a bit on the high side. We would agree, considering that an 8-page research paper with 4 sources that we ordered totaled $151.20. Part of the problem was that we were not provided any Cool Essay discounts. While there was mention made of discounts available, none were published on the site, nor was there a link to a discount policy. The video indicated that the customer support department would issue discounts, especially to new customers, and the order form provides a place for CoolEssay.net coupon codes. However, unless someone views the video, there is no way to know how to get to a discount. Further, we saw no CoolEssay promo code on any page of the site. In summation, we would state that CoolEssay.net prices are higher than average for the industry, while the quality of writing is standard and comparable to other writing services.

Payment procedures are secure, and customers may use any major credit card or PayPal. Payment is made upon order submission, through a shopping cart checkout process.

Other Important Features

Cool Essay states that certain pages and revisions are free. It values free email delivery at $15 (ludicrous).It also states that a plagiarism report is provided for free, the order page charges $14.

The customer support department is open 24/7, and customers can contact by phone or chat. Further, customers do receive a personal account and they can use this to communicate directly with their writers.

Summary

In terms of CoolEssay pros & cons, we would state that the company offers original writing products that meet academic standards and appears to be responsive to customers. On the “con” side, we believe the company exaggerates and that its site content needs to be reviewed and edited for errors and misleading and/or contradictory statements. Absance of Cool Essay BBB membership is a minus.