Fresh Essays Review

This online writing service review focuses on FreshEssays.com, a 5-year old company whose headquarters is in UK, though their toll-free number is definitely from USA. In the sections that follow, there will be specific commentary on all facets of this company’s operation and business model, commentary that is a compilation of reviews, feedback, and ratings supplied by customers, along with information gathered from the company website.

Positive Aspects

• The company has been in business for 5 years, which is a sign that it maintains an adequate customer base to keep its doors open.
• FreshEssays features include the following:

1. Academic assignment and project writing at all levels of educational study
2. Business and professional writing services such as business plans, applicant materials to include resumes, CV’s and cover letters, and other application and admissions writing for college, graduate school, professional programs, and internships
3. Editing services that allow customer to upload what they have written for a full review and edit/proofreading function.

• FreshEssays benefits include the following:

1. A published address and telephone contact number
2. Customer service department that stays open 24/7/365
3. Guarantee that all writing is subjected to a review and scan for plagiarism by the editing department before a client receives the final draft form for approval
4. Customer right to request revisions to final drafts by contacting the writer or the customer service department
5. An adherence to deadlines (please see FreshEssays ratings in this area in the next section)
6. Published FreshEssays testimonials on the website and on other outside sites (Please see details in the next section)
7. Published FreshEssays.com prices on the website, with a link to those prices at the top of the home page. This link will take the customer to charts from which s/he can find the precise price per page for the writing he is contemplating ordering
8. A self-explanatory order form to provide order details to a writer who will be assigned by the company based upon degree, level of degree, and writing experience
9. Written Company policies that are published on the website and that deal with customer responsibilities, guarantees of quality, no plagiarism, and revision requests.
10. Secure payment methods and protection of customer identity
11. Communication methods with the assigned writer through a customer account page.

• Concerns/Potential Drawbacks of FreshEssays.com

1. The company policies are not easily accessible through a specific link. Customers must dig for them within the sitemap, the link to which is at the bottom of the home page. If customers do not know these policies exist, they may miss out on important information and rights.
2. Some FreshEssays reviews, published on third-party sites, are critical of company adherence to instructions, question the claim that all writing is fully vetted before being sent to a customer, and speak of missed deadlines/incomplete orders.
3. Pricing does not seem to take into account the wide variety of writing types that may be ordered. While the chart is informative, it seems to indicate that the same price per page is charged for any type of writing, so long as the academic level and deadline date are the same. Surely, this is not the case and a better FreshEssays.com alternative for pricing charts would be to include differentiations among those orders that involve research and those that do not. Without such differentiation, pricing is a bit deceptive.

Purpose of This Review

It is hoped that consumers will be able to use the information in this review to make an informed decision about the “fit” of FreshEssays.com for their writing needs.